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Privacy policy

At VEGENAT HEALTHCARE, S.L. we are committed to ensuring that your personal information is protected and that it is not used improperly. When you make your personal information available to us and use our website, we conclude that you have read and understood the terms related to the information on protection of personal data that follows below.

Who is responsible for the processing of your data?

Address: Ctra. Badajoz-Montijo, km. 24,9. 06184 – Pueblonuevo del Guadiana (Badajoz).
Telephone: 924473308
Email: vegenathc@vegenathc.es
You may use either means of contacting us.

For what purpose do we collect your personal information?

We list below the primary purposes we have identified:

  • Compliance with legal obligations.
  • Managing the contracting process related to products offered by VEGENAT HEALTHCARE, S.L.
  • Creating and managing your personal account with unique registration number so that it may be used to acquire the products and services offered at the website.
  • Managing registration for Meetings, Programs, Events, etc.
  • Directing information requests, suggestions and complaints so that these can be managed and resolved.
  • Keeping you informed regarding our latest products, offers, promotions, etc. if you give your consent to this action.

What is the justification for data processing?

In processing your personal information, we justify our actions based on several reasons:

  • To fulfil a contract and/or a business relationship.
  • To comply with various legal obligations.
  • The legitimate interest of the processor.
  • With your consent, to send you information concerning our products, offers, promotions, etc.
  • Public interest in the security of our facilities.

To which recipients will your data be disseminated?

Your data will not be disseminated to third parties except under legal obligation.

Specifically, they will be shared with the State Agency of the Office of Tax Administration and with banks and financial entities for the purpose of charging for the rendering of the service or the acquisition of the product as well as with those responsible for processing the data necessary to carry out the agreement.

In the case of a purchase or payment, if you select a web application, platform, bank card or other on-line service, your data will be shared with that platform or will be processed in that setting, always observing maximum security.

Any international data transfer using U.S. applications will be subject to the Privacy Shield framework, which guarantees that U.S. software companies comply with European data protection policies governing privacy.

Do we process children’s data?

We do not process data relating to minors below age 18, and you should therefore refrain from providing such data if you have not reached that age.

What security measures do we apply?

You can rest assured that we have adopted a top level of protection for the Personal Data we process and have installed all technical means and measures at our disposal in accordance with the state of the technology to prevent the loss, misuse, alteration, unauthorised access and theft of your Personal Data.

What are your rights with respect to data processing?

Right Content
ACCESS You may consult your personal information included in our files.
RECTIFICATION You may modify your personal information when it is incorrect.
ERASURE You may request the erasure of your personal information.
OBJECTION You may request that your personal information not be processed.
RESTRICTION OF PROCESSING You may request that the processing of your data be restricted in the following cases:

  • While dispute over the accuracy of your data is being verified.
  • When processing is against the law but you object to the erasure of your data.
  • When the Controller does not need to process your data but you need the data to assert or defend against claims.
  • When you have objected to the processing of your data to comply with a task in the public interest to fulfil a legitimate interest while it is being determined whether the legitimate reasons for the processing take precedence over your reasons.
PORTABILITY You may receive in electronic format the personal data you provided to us and may transmit the data to another entity.

VEGENAT HEALTHCARE, S.L. has created forms to assert your rights which can be requested by emailing vegenathc@vegenathc.es, or you may use the forms developed by the Spanish Data Protection Agency or by third parties. These forms must be either signed electronically or accompanied by a photocopy of your ID Document. If you are acting through a representative, it must likewise be accompanied by a copy of the representative’s ID Document or electronic signature.

The forms must be presented in person to VEGENAT HEALTHCARE, S.L. or sent by post or electronically to the addresses appearing in the “Responsible Party” section.

You have the right to assert a claim before the Spanish Data Protection Agency if you believe that you have not been treated properly when asserting your rights. The maximum period for resolution is one month from the time your request is received.

In the event that any change is made to your data, we respectfully ask you to contact us in writing for the purpose of duly updating your data.

For how long do we retain your personal information?

Your personal information is retained for as long as our relationship with you continues.

Once this relationship is discontinued, the personal data processed for any purpose will be maintained for legally established time periods including the time in which a judge or court may require the data in complying with the limitation period for legal actions.

We will maintain all information and communication related to your purchase or to our provision of services until the expiry of the guarantees for the products or services.

Condiciones de uso del servicio de asesoramiento de VEGENAT HEALTHCARE, S.L. a través de WhatsApp

By accepting these Terms of Use, the professional accepts the “WhatsApp” platform, a service provided by WhatsApp Ireland Limited, as a channel for consulting and for the resolution of VEGENAT HEALTHCARE consulting activities.

This channel permits communication between the user and VEGENAT HEALTHCARE and in no case is a substitute for the usual VEGENAT HEALTHCARE consulting channels.

To use it, it is necessary to have access to mobile Internet and to have a WhatsApp account, for which you will have previously accepted that platform’s currently valid Terms of Use and Privacy Policy.

The user will request to be contacted by VEGENAT HEALTHCARE over this channel, first accepting the present Terms of Use. Once these have been accepted, the user may use the channel as a means of contact for clarifying any doubts or consulting us regarding our products.

The user is hereby informed that he/she can choose to block communication with VEGENAT HEALTHCARE via this medium, accomplishing this through accessible WhatsApp features. He/she may also request that VEGENAT HEALTHCARE cease its contacts via this medium.

Without prejudice to the conditions established by WhatsApp, VEGENAT HEALTHCARE declares that the personal data will be processed in conformity with the VEGENAT HEALTHCARE Privacy Policy, the basic information concerning which is contained in the present clause.

The complete content of the VEGENAT Privacy Policy can be accessed via the following link: https://vegenatnutricion.es/index.php?r=site/privacidad

Your personal data will be processed by VEGENAT HEALTHCARE, S.L. for the purpose of providing consulting regarding our products as well as for other purposes for which we have previously been authorised under the terms contained in our Privacy Policy.

These purposes are based on maintenance of a contractual relationship and/or the consent of the interested party.

Your personal data will not be shared except under legal obligation. Your data will be retained for the time necessary to achieve the purpose for which they were collected and to determine the responsibilities that may possibly derive from such a purpose and from the processing of the data.

To assert your right to the access, rectification, erasure and portability of your data, to the restriction of and objection to their processing, and to avoid being the object of decisions based solely on the automatic processing of your data, where appropriate, please contact VEGENAT HEALTHCARE, S.L., Carretera Badajoz-Montijo km 24.9 06184 – Pueblonuevo del Guadiana (Badajoz) or email dpdlegisdata@prodat.es.

You may consult additional detailed information regarding Data Protection at https://vegenatnutricion.es/index.php?r=site/privacidad